Digital Technology Solutions Architect

1 day ago

Amrāvati, Maharashtra, India beBeeItsm Full time ₹ 1,40,00,000 - ₹ 1,80,00,000
About Our Team

We are a digital engineering and technology services company that provides innovative solutions to Forbes Global 2000 companies worldwide.

We execute ideas and creatively solve business challenges using industry expertise and empowered agile teams.

Our Engineering First approach ensures impactful results by prioritizing execution early in the process.

We help clients engage with new technology paradigms and build solutions that solve their most pressing business challenges.

  • Rest APIs
  • IT Service Management
  • Configuration Management Database
  • SOAP Integration
Key ResponsibilitiesITSM Tool Architect Lead

a. Assist in the development of Fresh Service ServiceNow SNAP skills, rest API experience, incident support team UATesting, and participating in discussions with Engineers to design functional design documents.

b. Provide feedback on process improvements, user account management resolutions, and help champion Fresh Service Process management.

Business System Engineer Analyst

a. Collaborate with IT administrators to develop solutions and handle general updates and configurations changes and or requests.

b. Work closely with business and IT teams to gather input to support ongoing business needs for configuration implementation and support.

High-Level Engineer

a. Assist in the configuration, development, and support of the ITSM platform through out-of-the-box Fresh Service solutions and customization based on business requirements.

b. Participate in designing meetings and consulting with business clients to refine test and debug programs to meet business needs.

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