ITIL Service Manager

20 hours ago

Gurgaon Gurugram Noida Delhi, India beBeeDelivery Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Delivery Leader

As a seasoned IT professional, we are seeking an experienced leader to join our team.

  • Key Responsibilities:
  • Oversee the delivery of high-quality solutions that meet client expectations.
  • Develop and implement effective project management strategies to drive business growth.
  • Mentor and guide team members to ensure their professional development.
  • Collaborate with cross-functional teams to identify opportunities for process improvement.
  • Ensure timely and within-budget project completion.
  • Provide expert-level support in IT service management, including incident, problem, and change management.
  • Develop and maintain strong relationships with clients and stakeholders.
  • Stay up-to-date with industry trends and best practices to continuously improve services.
Requirements:
  • Experience: 11+ years in ITIL-based environments.
  • Skills:
  • Expertise in project management methodologies (e.g., Agile, Waterfall).
  • Proficiency in ITSM tools (e.g., ServiceNow, Jira).
  • Strong analytical, reporting, and documentation skills.
  • Excellent communication and interpersonal skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
What We Offer:

We provide a collaborative and stimulating work environment that fosters innovation and excellence. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, please apply today

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