Itil Process Lead

3 weeks ago

Noida, Uttar Pradesh, India CIEL HR Full time

HiGreetings of the Day We have a critical opening with our client for the ITIL process Lead role for Noida Location Experience 8-12 years - Work Form Office Payroll Company Name CIEL Mode of Employment ContractNotice Period Immediate 15 daysJob description Qualification bachelors in engineering or equivalent degree Ideal candidate should have a minimum of 8 years experience including but not limited to IT Service Management IT operations management Minimum of 2 years relevant experience in process design documentation of workflows and functional requirement gathering Candidates who can join immediately or within 15 days preferred Desirable qualities ITIL foundation Mandatory Intermediate Preferred with excellent knowledge on Configuration Management Release Management Knowledge Management and Problem Management Must have previous experience of overall IT Service design and workflow including but not limited to Configuration Management Release Management Incident Management Change Management Problem Management and Knowledge Management Hands on experience in Manage Engine preferred or any ITSM tool

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