
Global Healthcare Navigator
1 week ago
Job Description:
">Lead and Manage a Team of Counsellors and Admissions Officers
">The Manager will be responsible for leading and managing a team of counsellors and admissions officers to ensure seamless end-to-end execution of overseas MBBS counselling and admissions.
">Key Responsibilities:
">- ">
- Lead, mentor, and manage a team of counsellors and admissions executives, ensuring achievement of departmental targets.">
- Oversee the entire admissions cycle, including student counselling, university shortlisting, application processing, documentation, visa guidance, and onboarding.">
- Establish and maintain professional relationships with international partner universities, ensuring compliance with admission requirements and timelines.">
- Monitor and enhance the quality of counselling services, ensuring accuracy, compliance, and ethical standards.">
- Develop and implement efficient processes to improve conversions and reduce application drop-offs.">
- Track and evaluate team performance metrics; conduct regular reviews, feedback sessions, and training interventions.">
- Collaborate with internal stakeholders to ensure seamless execution.">
- Address escalations from students and parents promptly, ensuring satisfaction and resolution.">
Qualifications and Experience:
">- ">
- Bachelor's degree in Management, Education, or a related field (Master's preferred).">
- Minimum 3–5 years of experience in overseas education counselling, student recruitment, or MBBS abroad advisory services.">
- Proven experience in team handling and operations management.">
- In-depth knowledge of international medical education systems, particularly in Russia and Kazakhstan, along with familiarity with visa and compliance requirements.">
- Strong leadership, communication, and interpersonal skills.">
- Ability to work in a target-oriented and fast-paced environment.">
Benefits:
">- ">
- An opportunity to contribute to a rapidly growing organization with a strong mission.">
- Competitive compensation with performance-based incentives.">
- A collaborative, dynamic, and growth-oriented work culture.">
- Career advancement opportunities within the organization.">
What We Offer:
">- ">
- A chance to make a difference in the lives of students and their families.">
- A supportive and inclusive work environment.">
- Ongoing training and development opportunities.">
- A competitive salary and benefits package.">
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