Procurement and Supply Chain Management Leader

4 days ago

Coimbatore, Tamil Nadu, India Bosch Full time

Bosch Procurement and Supply Chain Leadership Opportunity

Are you a seasoned procurement and supply chain professional looking to take your career to the next level? Do you have a passion for driving business growth, improving processes, and leading high-performing teams?

Job Summary

We are seeking an experienced Customer Success Manager to join our team at Bosch. As a key member of our procurement and supply chain organization, you will be responsible for overseeing the delivery of services, managing performance, ensuring customer satisfaction, and optimizing processes.

This is a fantastic opportunity to leverage your skills and experience in service delivery management, team leadership, and business growth to drive success within our organization. If you are a strategic thinker with excellent communication and interpersonal skills, we encourage you to apply for this exciting role.

Responsibilities
  • Service Delivery Management:
    • Manage a team of 30+ associates, including external partners, to ensure day-to-day operations run smoothly.
    • Monitor and manage service level agreements (SLAs) and key performance indicators (KPIs).
    • Address and resolve any service delivery issues or escalations in a timely manner.
  • Team Leadership and Development:
    • Lead, coach, and mentor the team to achieve high performance.
    • Conduct regular performance reviews, provide feedback, and create development plans for team members.
    • Foster a collaborative and positive team environment.
  • Business Growth and Sales Support:
    • Identify opportunities to expand service offerings within the designated supply chain and manufacturing function.
    • Collaborate with sales and account management teams to support client acquisition and retention efforts.
    • Develop and implement strategies to drive revenue growth through enhanced service delivery.
  • Process Improvement and Innovation:
    • Identify opportunities for process optimization, automation, and digital transformation.
    • Drive a culture of innovation within the team, encouraging creative problem-solving and the adoption of new tools and methodologies.
    • Stay ahead of industry trends and incorporate best practices to ensure continuous improvement and service excellence.
  • Future Focus and Strategic Planning:
    • Develop and implement a future-focused strategy for the purchase back-office support function.
    • Anticipate emerging trends in supply chain management.
    • Collaborate with cross-functional teams to align service delivery with the organization's long-term goals.
  • Stakeholder Management:
    • Build and maintain strong relationships with internal and external stakeholders, including procurement teams, vendors, and customers.
    • Communicate effectively with stakeholders to understand their needs and expectations.
    • Provide regular updates and reports to senior management on service delivery performance.
  • Risk Management:
    • Identify potential risks related to service delivery and implement mitigation strategies.
    • Ensure the continuity of service delivery during business disruptions.
Qualifications

To succeed in this role, you will need:

  • 15+ years of work experience in supply chain management or a related field.
  • A bachelor's degree in business administration, supply chain management, or a related field.
  • Proven experience in service delivery management, preferably in procurement or back-office support functions.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of procurement processes, ERP systems, and back-office operations.
  • Ability to manage multiple priorities and work under pressure.
  • Strong analytical and problem-solving skills.
  • Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
  • A track record of driving innovation and future-focused initiatives.
Compensation and Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.

In addition to a generous compensation package, we also offer a comprehensive benefits program, including health insurance, retirement savings plan, paid time off, and professional development opportunities.

Why Join Us?

At Bosch, we pride ourselves on being a leader in the procurement and supply chain industry. We offer a dynamic work environment, opportunities for growth and development, and a commitment to diversity, equity, and inclusion.

If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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