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Field Integration Specialist
1 month ago
Key Responsibilities
- Coordinate with the deployment team to install Astrome Technologies products at client locations.
- Collaborate with the client's field team to integrate our device with their networking equipment.
- Work with the software and hardware teams to resolve reported issues.
- Train field technicians on device installation at customer sites.
- Deploy test devices at our test facility.
- Coordinate with internal and client teams to adhere to project timelines.
- Develop and improve SOPs related to deployments.
- Split roles between office and offsite work.
Requirements
- Basic knowledge of electrical, mechanical, and networking principles.
- Experience working in the field while adhering to safety standards.
- Ability to train and support deployment contractors.
- Strong communication skills, both written and verbal.
- Knowledge of issue documentation and field report submission.
- Preference for knowledge of multiple languages.
Benefits
Astrome Technologies offers great career growth opportunities, ESOPs, gratuity, PF, and health insurance.