Expert Developer Solutions Provider

4 days ago


Chennai, Tamil Nadu, India beBeeDevelopmentConsultant Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title:

"Development Consultant"

About the Role:

We are seeking an experienced Development Consultant to join our team. The ideal candidate will have hands-on expertise in NICE CXone platform and Java programming.

  • Design, develop, and deploy call flows and routing logic using NICE CXone Studio / ACD scripting.
  • Integrate third-party systems and APIs into NICE CXone using Java and RESTful services.
  • Customize agent and customer experiences across channels (voice, chat, email, SMS).
Key Responsibilities:

The successful candidate will be responsible for designing, developing, and maintaining IVR/ACD call flows and custom integrations to enhance the customer experience across voice and digital channels.

Requirements:

To be considered for this role, candidates should have a Bachelor's degree in Computer Science, Engineering, or related field and hands-on experience in NICE CXone / inContact call flow development.

Benefits:

This is an exciting opportunity for a skilled Development Consultant to work with a dynamic team and contribute to delivering exceptional customer experiences.



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