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Compliance and Training Officer

1 week ago

Pune, Maharashtra, India Credence Global Solutions Full time
Key Responsibilities:

- Conduct Training Sessions: Deliver comprehensive training sessions for employees involved in Third Party Collections, ensuring a deep understanding of relevant processes and compliance standards.
- Training Material Development: Create and update training materials, manuals, and documentation specific to Third Party Collections procedures and best practices.
- Needs Assessment: Collaborate with management to assess training needs within the Third-Party Collections team, identifying areas for improvement and skill development.
- Adapt Training Methods: Tailor training methods to address different learning styles and ensure optimal comprehension and application of Third-Party Collections strategies.
- Feedback and Evaluation: Provide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed.