Ticketing Operations Analyst

4 days ago


Gurgaon, Haryana, India Ticketmaster Full time

Ticketmaster is seeking an experienced TICKETING OPERATIONS ANALYST to drive the delivery of high-quality ticketing services. As a critical component of our support team, you'll ensure seamless interactions between our fans, our systems, and our personnel.

Your main objectives will include:

  • Daily queue management, categorization of requests, and collaboration with multiple teams to achieve resolution
  • Efficiently processing and resolving fan inquiries while maintaining accuracy and consistency
  • Monitoring and managing in-flight requests, highlighting areas for improvement, and optimizing workflows

This role demands adaptability, diligence, and a proactive attitude to thrive in our fast-paced environment.


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