International Flight Operations Specialist

19 hours ago

Ahmedabad, Gujarat, India beBeeGlobalTravel Full time ₹ 60,00,000 - ₹ 80,00,000
Job Title:

International Ticketing Executive

About the Role:

As an International Ticketing Executive, you will be responsible for handling all aspects of international flight bookings. Your duties will include reservations, ticket issuance, fare construction, reissuance, refunds, and customer support.

Key Responsibilities:

  • Fly Reservations & Ticket Issuance: Book and issue international air tickets using GDS platforms (e.g., Galileo, Amadeus, Sabre), ensuring accuracy in fare selection and itinerary construction.
  • Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds in accordance with airline policies and fare rules.
  • Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients.
  • Customer Support: Assist clients with queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes.
  • Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information.
  • PNR Management: Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued as needed for follow-up actions.
  • Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication.
  • Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference.

 

Required Skills and Qualifications:

For this role, we require:

  1. Excellent knowledge of GDS platforms and airline systems.
  2. Strong analytical and problem-solving skills.
  3. Ability to work accurately under pressure.
  4. Effective communication and customer service skills.
  5. Knowledge of international travel regulations and requirements.

 

Benefits:

As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • The chance to work with a dynamic and global team.
  • A supportive and inclusive work environment.

 

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