Global People Operations Manager

1 day ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

About the Role

We are seeking an experienced Operations Manager to join our team. In this role, you will be responsible for ensuring the operational excellence of HR services in payroll and benefits administration, as well as HRIS data maintenance.

Main Responsibilities

  • Partner with HR colleagues and business leaders to implement key HR initiatives and deliver HR services aligned with business priorities.
  • Manage payroll, benefits administration, leave management, HRIS data management, and reporting for APAC locations.
  • Ensure accurate and timely transfer of Provident Fund contributions each pay period.
  • Partner with payroll vendor to ensure annual tax filings are completed accurately and timely.
  • Manage and foster strong, collaborative vendor relationships with external counsel, payroll partners, and benefit brokers.
  • Monitor efficiency, utilization, and effectiveness of operations; provide analytics and suggest recommendations for continuous improvement.
  • Manage the maintenance and data integrity of HRIS, including leading implementations and enhancements of the system; regularly audit to ensure data integrity.
  • Support annual merit review and bonus programs for APAC in partnership with Head of People, Asia.
  • Act as primary contact for leaders and People Partner for compensation and benefit-related inquiries for APAC.
  • Ensure adherence to key labor laws and regulations, including Maternity Benefit Act, 1961, Code on Wages, 2019, Employee's Provident Fund and Miscellaneous Provisions Act, 1952, Industrial Disputes Act, 1947, Factories Act, 1948, etc., and comply with changing legislation with respect to state and local requirements.
  • Work closely with Head of People, Asia, in executing new HR programs; develop and manage operational initiatives to deliver tactical results through the People Operations team.
  • Provide recommendations on progressive HR practices and industry trends to leadership; recommend forward-thinking best practices across People Operations to facilitate continuous improvement.

Requirements

  • Masters degree in Human Resources Management, Business Administration, or similar field required.
  • Minimum of 8+ years' experience in HR with a minimum of 3 years' experience directly leading a remote team.
  • Strong knowledge of and direct experience with employment law and wage regulations in multiple cities in India (Singapore a plus).
  • Ability to effectively communicate, present results, and recommendations across multiple disciplines and levels within the organization.
  • Ability to develop clear, actionable steps in support of an overall business strategy.
  • Capable of handling confidential and sensitive information with discretion.
  • Ensure all regional and global operational processes and controls are aligned.
  • Self-directed problem solver with ability to produce timely, high-quality deliverables.
  • Ability to collaborate effectively and courteously with all levels of employees and management while being highly achievement-oriented and solution-driven.
  • Organized and detail-oriented with ability to balance multiple projects simultaneously and timely deliver high-quality results through others.
  • Ability to drive and respond positively to change while maintaining flexibility and focus; supports and champions change by helping the team navigate ambiguous situations.
  • Ability to recognize trends and develop recommendations based on data analysis.
  • Passion, energy, and dedication to sustainability, health, safety, and operating responsibly; empowers and supports the team to do the same.

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