SAP Solution Manager Configuration Specialist

2 weeks ago

Hyderabad, Telangana, India Bristol Myers Squibb Full time

Bristol Myers Squibb is a global pharmaceutical company dedicated to discovering, developing and delivering innovative medicines and healthcare solutions. As a leader in the industry, we strive to provide cutting-edge treatments that improve patients' lives.

We are currently seeking an experienced SAP Solution Manager Configuration Specialist to join our team.

Job Summary

The successful candidate will be responsible for configuring and maintaining our SAP ChaRM and SvRM applications, ensuring their availability and performance. You will coordinate with members of SAP functional teams and other stakeholders to troubleshoot issues, implement enhancements, and contribute to the overall success of our change management application.

Main Responsibilities:

  • Provide day-to-day support for SAP Solution Manager Change Request Management (ChaRM) and Service Request Management (SvRM) applications, including troubleshooting of change and transport-related issues and assisting end-users in complying with BMS policies and work instructions.
  • Configure and maintain ChaRM and SvRM processes, assisting end-users in complying with BMS policies and work instructions.
  • Design, configure/develop, and maintain ChaRM and SvRM applications and technical monitoring of managed SAP systems.
  • Participate in planning, leading, and execution of ChaRM, SvRM, and technical monitoring changes as needed, including application upgrades.
  • Take ownership of assigned work activities and progress to conclusion promptly and efficiently.
  • Collaborate with cross-functional teams to ensure smooth integration of SAP systems with other applications and technologies.
  • Maintain configuration and functional design documents and system/user test scripts to ensure proper and complete documentation of the application.
  • Prepare procedural documentation, such as work instructions and job aids, to ensure understanding and compliance with company policies.
  • Stay up-to-date with the latest SAP technologies and trends and make recommendations for system improvements and optimizations.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field or equivalent professional experience.
  • At least 3 years of experience in SAP Solution Manager 7.2 SP12, including ChaRM and SvRM configuration, and technical monitoring.
  • Knowledge in all aspects of SAP Solution Manager ChaRM and SvRM applications, including continual and phase cycles, landscape management, change types and workflows, Retrofit, CSOL, digital signatures, consistency checking.
  • Experience with SAP CTS, CTS+, TMS, and cTMS. Good knowledge of SAP transport management mechanism, transports, transport tasks, transport content, transport release, transport of copy (TOC), transport imports in ABAP and cloud environments.
  • Experience in full lifecycle implementation or upgrade of SAP systems is preferred.
  • Good understanding of SAP technical monitoring and troubleshooting tools.
  • Knowledge of SAP Cloud ALM is helpful.
  • Knowledge of SAP security concepts and best practices.
  • Strong problem-solving and analytical skills.
  • Strong communication skills, both written and verbal.
  • Good interpersonal skills.
  • Good documentation skills and practices.
  • Ability to work effectively in a global team environment and collaborate with cross-functional teams throughout the organization.
  • Self-accountable and able to manage own time to meet deadlines.
  • Action Oriented. Takes on new opportunities with a sense of urgency and enthusiasm.
  • Intellectually curious and willing to evaluate and quickly learn new technologies.
  • High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment.

Salary Estimate: $120,000 - $180,000 per year, depending on qualifications and experience.

About Us

Bristol Myers Squibb is an equal opportunity employer committed to fostering a diverse and inclusive workplace culture. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Location

This position is based in Hyderabad, India.

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