Optimizing Workforce Performance

4 days ago


Thiruvananthapuram, Kerala, India beBeeWorkforceManagement Full time ₹ 12,00,000 - ₹ 13,20,000
Workforce Management Executive

Job Overview:

We seek a seasoned Workforce Management Executive to lead large-scale operations and drive efficiency through data-driven insights.

Key Responsibilities:

  • Develop strategic workforce plans to ensure optimal staffing levels.
  • Monitor real-time adherence, shrinkage, and service levels across business units.
  • Collaborate with leadership teams to provide actionable insights on performance and resource utilization.
  • Analyze trends, create reports, and recommend strategies for improving productivity and efficiency.
  • Implement compliance with workforce management processes and best practices.
  • Drive automation and process improvements in WFM systems and reporting.

Requirements:

  • 5+ years of experience in Workforce Management within a large-scale operations environment.
  • Expertise in forecasting, capacity planning, scheduling, and real-time monitoring.
  • Proficiency in WFM tools and MS Excel (advanced level preferred).
  • Strong analytical, problem-solving, and communication skills.
  • Ability to collaborate effectively with stakeholders and lead process improvements.

Preferred Qualifications:

  • Proven track record of driving operational excellence and implementing best practices.
  • Experience working with diverse stakeholders, including operations and leadership teams.


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