D365 Business Process Specialist

3 days ago

Tirupati, Andhra Pradesh, India beBeeRetail Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title

Business Process Specialist - Retail Solutions

Job Description

Purpose:

  • Lead workshops to gather and analyse business requirements for retail operations and POS systems.
  • Configure and customize D365 Commerce POS modules to meet client needs.
  • Collaborate with technical teams to ensure seamless integration with other D365 modules (Finance, Supply Chain, etc.).

Responsibilities:

  1. Develop functional documentation including process flows, configuration guides, and user manuals.
  2. Troubleshoot and resolve POS-related issues post-deployment.
  3. Stay updated on Microsoft's roadmap for D365 Commerce and recommend enhancements.
  4. Support data migration and testing activities.
  5. Work closely with stakeholders to ensure solutions align with business goals.

Key Skills:

  • Proven experience as a Functional Consultant in Microsoft Dynamics 365 Commerce / Retail.
  • Hands-on experience with D365 POS (Modern POS, Cloud POS, Store Commerce).
  • Strong understanding of retail business processes including sales, inventory, promotions, and customer management.

Preferred Qualifications:

  • Experience with lifecycle services (LCS), Azure DevOps, and D365 configuration tools.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and in a team-oriented environment.
  • Microsoft certifications in D365 Commerce or related modules (preferred).

Required documents are CV and cover letter. Further discussion will be conducted via phone call if needed.

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