Senior Experience Design Manager

1 day ago

Bengaluru, Karnataka, India Cvent Full time
About Cvent

Cvent is a leading meetings, events and hospitality technology provider with a global presence. The company has been delivering innovative solutions for event professionals since its founding in 1999. With a comprehensive event marketing and management platform, Cvent offers software solutions to hotels, special event venues, and destinations to help them grow their business.

The DNA of Cvent is its people, and the company's culture emphasizes intrapreneurship – a system that encourages employees to think and act like individual entrepreneurs, empowering them to take action, embrace risk, and make decisions as if they had founded the company themselves. This environment promotes agility, meaning we don't have the luxury to wait for perfection. At Cvent, we value diverse perspectives, ensuring that our culture celebrates differences and builds on shared connections.

About the Role

As part of the UX team at Cvent, senior experience design managers bring empathy, delight, and a human-centered approach to UX design. We go beyond just words, advocating for users by collaborating with product designers, researchers, product managers, and more to craft a product narrative that guides users through our products and gets them the information they need when they need it. If you're passionate about crafting compelling narratives, solving complex user problems, and making microcopy sound clear and human, we want to talk to you.

Your Responsibilities
  • Advocate for content design and UX throughout the organization, being an influential member of the team.
  • Partner in defining and driving the vision and strategy for UXCD as a practice.
  • Lead partnership and collaboration efforts with PMs, marketing, and other stakeholders to ensure continuity and consistency of language across the Cvent suite of products.
  • Mentor junior designers in developing key skills and provide career development guidance.
  • Actively participate in mentoring and other activities that contribute to a collaborative, inclusive, healthy team culture within UX.
Requirements
  • Bachelor or Master degree in English, Writing, Communications, Design, or related field.
  • 10+ years of experience in Content Design, UX Writing, or related field.
  • 3+ years of management/leadership experience.
  • Strong leadership, strategic and analytical thinking, communication, problem-solving, influencing, and interpersonal skills.
  • Experience working with product designers, engineers, and product managers.
  • Able to see the big picture, but also pay attention to details.
  • Interest in growth, learning, and receiving feedback to improve skills.

We offer a competitive salary of $120,000 - $150,000 per year, depending on experience. We strive to create a great work-life balance, offering flexible working hours, remote work options, and a comprehensive benefits package.

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