Store Manager

3 weeks ago


Kannur, Kerala, India Reliance Retail Full time

Job Overview

We are seeking a highly skilled and experienced Store Manager to lead our Payyavoor store. As a Store Manager, you will be responsible for achieving targeted AOP, Gross Margin, and SPSF. You will also be responsible for the P&L of the store, ensuring that all consumables are within budget, and working towards reducing costs.

Key Responsibilities

  • Achieve targeted AOP, Gross Margin, and SPSF
  • Responsible for the P&L of the store
  • Ensure that all consumables are within budget and work towards reducing costs
  • Ensure that decisions taken are quickly implemented on the ground without losing time
  • 100% adherence to promo implementation in the store
  • Reduce dump, shrink, and other losses for the store
  • Other Source of Income – SOH
  • Increase margins and minimize expenses
  • Control inventory level and shrinkage
  • Mystery Shopping Findings and Improvement
  • Focus on R1 enrollment and business volume
  • Adhere to Mockshop guidelines
  • 100% SOP Implementation and Adherence by team
  • Ensure Negative Inventory Control
  • Explaining routine tasks to all team members
  • Statutory Compliance
  • Control Attrition
  • Product knowledge, brand differentiation
  • Recognize and develop talent
  • Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level
  • Net profit for the store
  • Increase in talent retention
  • Increase in returns per square foot
  • Increase in conversion rate
  • Reduction in number of stock-outs
  • Target vs. actual customer satisfaction index
  • Reduction in customer complaint cycle time
  • Mentor sales assistance through functional, behavioural training and career planning
  • Update category and store associates on latest development in new product/brands and presentation/selling technique
  • Productivity enhancement indicated by increased Sales per Employee
  • Accurate and timely preparation/submission/review of reports – sales, order intake, new orders, profitability to provide inputs for strategic planning

Education Requirements

Graduate/Post Graduate

Skills & Competencies

  • Communication Skills
  • Commitment to Excellence
  • Analytical Skills
  • Business Acumen
  • Team Work
  • Interpersonal Skills
  • Ownership
  • Attention to Detail
  • Operational SOPs
  • Customer Service
  • Leadership Skill

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