Program Delivery Director

7 days ago

Mumbai, Maharashtra, India CrossOver Talent Full time
Job Description

We are seeking a highly skilled and experienced Program Delivery Director to join our team at CrossOver Talent. This is a critical role that requires strong leadership skills, excellent project management abilities, and a passion for delivering high-quality programs.

About the Role

The successful candidate will be responsible for planning and leading adolescent programs across regions, ensuring targeted session delivery, minimum dropouts, and high-quality sessions. They will work closely with the Head of Programs on project management, data analytics, and monitoring & evaluation activities.

This includes developing effective monitoring & evaluation tools, conducting regular health checks on projects, and implementing course corrections as needed. The ideal candidate will have excellent project management skills, including devising and using project/account plans, budgets, monitoring & evaluation, and other financial information.

They will also be responsible for developing strong systems and processes, automating processes wherever appropriate, and rolling out new initiatives or pilot projects. Additionally, they will work with the M&E / Impact team to understand the impact of programs and incorporate feedback to enhance program delivery.

Key Responsibilities
  1. Plan and lead effective management of all programs across regions, ensuring targeted session delivery, minimum dropouts, and high-quality sessions.
  2. Develop effective monitoring & evaluation tools for regular health checks on projects and implement course corrections as needed.
  3. Develop strong systems and processes, automate processes wherever appropriate, and roll out new initiatives or pilot projects.
  4. Work with the M&E / Impact team to understand the impact of programs and incorporate feedback to enhance program delivery.
  5. Standardize program delivery processes, program implementation plans, sessions, training, monitoring, and reporting.
  6. Ccoordinate and collaborate within and across teams to ensure quality of programs is maintained.
  7. Benchmark program process quality and performance region-wise.
  8. Be accountable and responsible for complete implementation, adherence, and achievement of focused Projects Hygiene Indicators.
  9. Track program metrics for top 5-10 programs in-depth.
  10. Ensure accuracy and validity of MIS and data reporting of projects.
  11. Lead expected reporting activities, including mandatory periodic reports creation and sharing.
  12. Audit program processes, process quality and consistency, data integrity and quality, and recommend measures for improvement.
  13. Liaise and support internal and external stakeholders, departments, and functions.
Requirements

We are looking for an individual with:

  • Excellent project management skills, including devising and using project/account plans, budgets, monitoring & evaluation, and other financial information.
  • Strong programmatic understanding and preferred experience in the development sector.
  • Excellent communication skills, verbal and written (including preparation of MIS, Reports, and Communication material).
  • Ability to connect with key stakeholders, including donors, partners, and Government.
  • Business savvy, strategic in nature, and able to translate them into operating plans.
  • Commitment to results, high resilience, and ability to systematize processes.
  • Self-starter, right attitude, communicates effectively, strong interpersonal relationships, analytical abilities, understanding of benefits of technology, inspires people across levels, and exceptional team handling capabilities.
  • Ability to successfully operate under high-pressure, stressful, and time-bound work environments.
  • Willingness to travel extensively to field locations.
Salary

The estimated salary for this position is $80,000 - $110,000 per annum, depending on qualifications and experience.

Location

This role is based in [Location], with extensive travel required to field locations.

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