Business Process Improvement Analyst

7 days ago


Gurgaon, Haryana, India Sun Life of Canada (Philippines), Inc. Josephine Collado Full time
About Us:
Sun Life of Canada (Philippines), Inc. Josephine Collado is a leading financial services company with a long history of serving millions of people around the world. We are committed to helping our clients achieve their financial goals and live healthier lives through our innovative products and services.

We offer a wide range of protection and wealth products and services, including life insurance, health insurance, investments, and asset management. Our goal is to provide our clients with peace of mind and financial security, enabling them to pursue their passions and interests without worrying about the future.

As a global organization, we have a diverse team of professionals who share our vision and values. We believe in fostering a collaborative and inclusive work environment, where everyone feels valued and respected. Our employees are empowered to take ownership of their work and make a meaningful contribution to our company's success.

Job Responsibilities:
This role requires a Business Analyst to drive project success by identifying and facilitating improvements in business and IT processes, system design, testing, and solution implementation. You will conduct impact analysis on systems, processes, procedures, and clients for future developments, gather and analyze user requirements, and develop clear system requirements and user stories.

You will also review and provide constructive feedback on business and technical documentation, apply basic PL/SQL knowledge and data extraction skills to support project needs, and demonstrate a detail-oriented mindset and strong analytical skills to comprehend complex business scenarios.

Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field from a reputable institution
- Minimum 5 years of experience as a Business Analyst in a similar role
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to work under minimal supervision and adapt to changing priorities

The ideal candidate will possess excellent communication skills, both written and verbal, attention to detail, and facilitation skills. A strong planning and organizational background, with the ability to multi-task, is also essential for success in this role.

Career Development:
We believe in investing in our employees' futures and providing them with the tools and resources needed to succeed. Our company culture is built on the principles of integrity, respect, and teamwork, and we encourage open communication and continuous learning. We offer training and development programs to help our employees grow professionally and personally, and we provide opportunities for advancement and career growth within the company.

We also offer flexible work arrangements and a competitive compensation package, including comprehensive benefits and a generous retirement plan. Our goal is to provide our employees with a great work-life balance and a sense of fulfillment and purpose in their careers.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and working in a dynamic and fast-paced environment, please submit your application today.

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