
Project Operations General Manager Leader
11 hours ago
The role of Project Operations General Manager is to oversee the entire project lifecycle, ensuring seamless coordination between design and production teams.
This position requires a strong leader who can empower and manage a team to deliver exceptional results.
Key Responsibilities- Lead a team of operations leads to achieve customer satisfaction.
- Coordinate with cross-functional teams to resolve issues promptly.
- Manage a team to hire and retain talented individuals.
- Ensure adherence to defined processes and standards.
- Responsible for Customer Move-In Timeline Adherence, Customer Overall CSAT Score, and Quicker resolution of customer escalations.
- Preferred qualifications: NIT/BITS/IIT/MBA from IIM/Tier 1 B-schools.
- 7 to 12 years of overall work experience in Startups or Operations in similar industries.
- People management skills (direct team reporting in past roles is a must).
- Strong attention to detail and excellent written and oral communication skills required.
- Structured thought process and strong analytical ability.
- Ability to thrive in a fast-paced startup environment.
- Manage strategic alliances/business partnerships through builders, architects, and interior consultants to achieve maximum project reach.
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