Senior Technical Operations Manager
4 weeks ago
Prime Function:
- Oversee the overall activities of the Engineering Department to ensure seamless operations.
- Adhere to company policies and procedures to achieve the highest levels of guest service.
- Maintain accurate inventories of technical equipment.
- Ensure quality is adhered to in all aspects of the job by the Engineering team.
- Report any matters affecting the interests of Accor to management.
- Abide by the mission statement of the Company and the department.
- Oversee the functioning of the Housekeeping Department or other departments as mandated by the General Manager.
Key Responsibilities:
Engineering Planning
- Identify major facilities and equipment requirements for the department and the property.
- Ensure correct maintenance of all equipment in conjunction with other user departments and stay abreast with technological advances in surveillance and safety of the equipment.
People Management
- Establish and maintain seamless coordination and cooperation with all departments of Accor to ensure maximum cooperation, productivity, morale, and guest service.
- Provide effective support to the team to enable them to deliver effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Motivate and develop staff to ensure smooth functioning of the department.
- Ensure that the team is trained in all safety provisions.
Financial Management
- Ensure optimal cost-effective use of resources and educate the team on the same.
Operational Management
- Coordinate with the Purchasing department to obtain relevant data, float inquiries, and quotations.
- Supervise the upkeep of all plumbing and electrical systems.
- Check and inspect all machinery and other equipment.
- Check for maintenance and upkeep of records and statements.
- Prepare duty roster.
- Check and ensure preventive and routine maintenance of all equipment.
- Ensure that the company has a technological advantage by constant upgradation of the equipment.
Managerial Qualities
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness.
- Ability to accept responsibility.
- Self-confidence, motivation, drive, and tenacity.
- Ability to enhance organizational performance.
- Ability to clearly delegate tasks and responsibilities.
- Ability to think strategically, inductively, and creatively.
- And the propensity to recognize and acknowledge other people's ideas.
Remote Work :
No
Employment Type :
Full-time
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