Senior Technical Operations Manager

5 days ago

Nashik, Maharashtra, India AccorHotel Full time

Prime Function:

  • Oversee the overall activities of the Engineering Department to ensure seamless operations.
  • Adhere to company policies and procedures to achieve the highest levels of guest service.
  • Maintain accurate inventories of technical equipment.
  • Ensure quality is adhered to in all aspects of the job by the Engineering team.
  • Report any matters affecting the interests of Accor to management.
  • Abide by the mission statement of the Company and the department.
  • Oversee the functioning of the Housekeeping Department or other departments as mandated by the General Manager.

Key Responsibilities:

Engineering Planning

  • Identify major facilities and equipment requirements for the department and the property.
  • Ensure correct maintenance of all equipment in conjunction with other user departments and stay abreast with technological advances in surveillance and safety of the equipment.

People Management

  • Establish and maintain seamless coordination and cooperation with all departments of Accor to ensure maximum cooperation, productivity, morale, and guest service.
  • Provide effective support to the team to enable them to deliver effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Motivate and develop staff to ensure smooth functioning of the department.
  • Ensure that the team is trained in all safety provisions.

Financial Management

  • Ensure optimal cost-effective use of resources and educate the team on the same.

Operational Management

  • Coordinate with the Purchasing department to obtain relevant data, float inquiries, and quotations.
  • Supervise the upkeep of all plumbing and electrical systems.
  • Check and inspect all machinery and other equipment.
  • Check for maintenance and upkeep of records and statements.
  • Prepare duty roster.
  • Check and ensure preventive and routine maintenance of all equipment.
  • Ensure that the company has a technological advantage by constant upgradation of the equipment.

Managerial Qualities

  • Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness.
  • Ability to accept responsibility.
  • Self-confidence, motivation, drive, and tenacity.
  • Ability to enhance organizational performance.
  • Ability to clearly delegate tasks and responsibilities.
  • Ability to think strategically, inductively, and creatively.
  • And the propensity to recognize and acknowledge other people's ideas.

Remote Work :

No

Employment Type :

Full-time

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