
Telecommunications Liaison
6 hours ago
Job Opportunity:
We are seeking an experienced customer service representative to join our team as a Telecommunications Liaison. This role involves handling incoming and outgoing calls, interacting with customers, and providing them with information about products or services.
Main Responsibilities:
- Handle customer inquiries in a professional and courteous manner.
- Resolve customer issues efficiently and effectively.
- Communicate with customers in their preferred language, ensuring clear understanding of product information.
- Maintain accurate records of customer interactions for future reference.
Requirements:
- Excellent communication skills in the Kannada language.
- Basic computer skills and knowledge of CRM software.
- Ability to work in a fast-paced environment with multiple priorities.
- Previous experience in customer service or telemarketing is desirable.
Key Skills:
- Kannada Language Proficiency
- Customer Service
- Communication
- Time Management
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