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1 day ago
We are seeking a highly organized and detail-oriented individual to join our team in the capacity of Operations Associate. The successful candidate will possess excellent communication skills, strong analytical abilities, and a proactive approach to work.
About the PositionThe Operations Associate will be responsible for managing and executing programs from start to finish. This includes coordinating with internal teams, learners, and external partners to ensure timely delivery and a great experience for learners.
Key Responsibilities:- Program Execution: Support end-to-end program execution, including scheduling, tracking, and reporting.
- Coordination: Coordinate with internal teams, faculty, and external partners to meet program timelines.
- Learner Onboarding: Manage learner onboarding, communication, and engagement during the program.
- Data Analysis: Collect and analyze program data to identify gaps and suggest improvements.
- Customer Support: Act as the first point of contact for learners and stakeholders, resolving queries quickly.
- Bachelor's degree.
- 0–1 year of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome).
- Strong analytical skills with good knowledge of MS Excel and basic data handling.
- Excellent verbal and written communication skills.
- Well-organized, detail-oriented, and able to handle multiple tasks.
- Comfortable working in a fast-paced environment with minimal supervision.
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