
IT Infrastructure Professional
18 hours ago
Job Opportunity: IT Infrastructure Specialist
We are seeking a motivated and detail-oriented individual to fill the role of IT Infrastructure Specialist. This entry-level position involves supporting the organization's computer systems, networks, and infrastructure.
Key Responsibilities:
- System Support: Provide timely and effective technical support for hardware, software, and network issues.
- Network Maintenance: Assist in maintaining the company's local area network (LAN) and internet connectivity.
- Software Installation: Help install and update software across the organization's systems.
- Troubleshooting: Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
- Data Backup: Ensure regular data backups and contribute to the organization's data security efforts.
- Documentation: Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system.
- Security Monitoring: Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.
Requirements:
- Education: Bachelor of Science degree (mandatory).
- Experience: 2-3 years of experience in IT support or administration (internships, part-time roles, or self-taught experience welcome).
- Basic Knowledge of:
- Windows and/or Linux operating systems.
- Network concepts (e.g., IP addresses, DNS, routers, switches).
- Hardware components (e.g., computers, printers, servers).
- Office productivity software (e.g., Microsoft Office, Google Workspace).
- Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive attitude.
- Communication: Good verbal and written communication skills to interact with non-technical staff.
- Team Player: Ability to work well in a team and follow instructions.
Added Advantage:
- IT Certifications: CompTIA A+, Microsoft Certified: Fundamentals, or similar.
- Network Security: Basic knowledge of network security and firewall configurations.
- Cloud Platforms: Familiarity with cloud platforms like Google Cloud or Microsoft Azure.
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