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Senior Technical Solutions Specialist

1 month ago

Gurgaon, Haryana, India CleverTap Full time

About the Role:

We are seeking a Senior Technical Solutions Specialist to join our team. As a key member of our Solutions Engineering organization, you will be responsible for building technology solutions that showcase our products' unique value propositions and drive sales revenue.

This role requires collaboration with our Sales, Go-to-Market, and Customer Success teams to deliver impactful results. You will also contribute to the growth and development of our solution engineering organization in the region.

Key Responsibilities:

  • Engage with customers and prospects to understand their technical requirements and business needs.
  • Conduct product demonstrations and presentations tailored to each audience.
  • Develop and deliver technical proposals, including solution architecture and integration plans.
  • Collaborate with the sales team on account planning and customer engagement strategies.
  • Provide detailed technical explanations of our products and services to customers.
  • Address and resolve technical questions or concerns from prospects and existing clients.
  • Stay up-to-date with industry trends, emerging technologies, and competitor offerings.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 3-4 years of experience in building technical solutions for B2B/SaaS sales in enterprise products.
  • Proven track record of working with cross-functional stakeholders.
  • Strong technical background in mobile apps/website development or marketing automation tools.

Measuring Success:

  • Win ratio for large deals/named accounts.
  • Booking/ARR (Annual Recurring Revenue).

About CleverTap:

CleverTap is a leading all-in-one customer engagement platform that helps businesses unlock limitless customer lifetime value. We are trusted by over 2000 brands worldwide, including Domino's, Levi's, Jio, Papa John's, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco.

We are backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One. Our headquarters is in San Francisco, with a presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

What We Offer:

  • A competitive salary: $120,000 - $150,000 per year.
  • A dynamic and fast-paced work environment where your contribution matters.
  • Opportunities for growth and learning.