
Tax System Integration Support Specialist
2 weeks ago
The Role:
A highly skilled Technical Support Specialist is required to provide comprehensive support for tax management systems and their integration with ERP platforms.
Responsibilities include applying expertise in indirect taxation, maintaining and troubleshooting tax rules, supporting ERP integrations, and managing tax configurations.
Key Responsibilities:
- Expertise in Indirect Taxation, including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions.
- Maintaining and troubleshooting Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments.
- Supporting ERP integrations with tax systems and ensuring accuracy of tax rates, exemptions, and tax determinations.
- Managing Tax Configuration, Tax Categories, and Exemption Certificates within tax systems.
Additional Responsibilities:
- Handling tax accruals and reconciliations to ensure General Ledger accuracy.
- Receiving, analyzing, and prioritizing related support tickets.
- Providing timely solutions to users and documenting resolution steps and knowledge base articles.
Requirements:
- 5+ years of experience with tax systems and ERP integrations.
- Proficiency in SQL and data analysis.
- Experience troubleshooting API integrations and data feeds.
Benefits:
Opportunity to work on complex tax projects and develop expertise in indirect taxation.
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