Warranty Administrator

We are seeking a meticulous and organized professional to work as an Automotive Warranty Specialist. This role involves accurate and timely processing of warranty claims, verifying repair orders against dealership systems, reviewing, coding, and processing warranty claims, maintaining records, updating claim notes daily, and tracking aging claims. The ideal candidate will possess excellent English communication skills, strong attention to detail, and prior experience in warranty processing.

Key Responsibilities:

• Verify repair orders against dealership systems and prepare claims for submission.
• Accurately review, code, and process warranty claims.
• Maintain records, update claim notes daily, and track aging claims.
• Communicate with US-based dealership staff to resolve issues.
• Collaborate with the client's team to ensure accuracy and satisfaction.

Qualifications & Requirements:

• Excellent English communication skills (written and verbal).
• Strong attention to detail and accuracy.
• Bachelor's degree highly preferred.
• Prior experience in warranty processing (Ford, GM, or Chrysler) is a strong advantage.
• Ability to work overnight IST hours (7:30 PM – 3:30 AM).
• Reliable high-speed internet and a professional home office setup.
• Computer proficiency and ability to learn new software quickly.

Growth Opportunities:

This role offers a unique, paid pathway to develop into a skilled automotive warranty coding expert.