Senior ServiceNow Professional

2 weeks ago

Agra, Uttar Pradesh, India beBeeSoftwareDeveloper Full time ₹ 20,00,000 - ₹ 28,00,000

Job Title: ServiceNow Developer

Description:

We are seeking a skilled ServiceNow Developer to join our team. The ideal candidate will have at least 3 years of experience in ServiceNow development, with a strong understanding of ITSM modules and Discovery implementation.

  • The successful developer will be responsible for implementing and optimizing Incident, Problem, Change, and Service Request Management workflows.
  • They will also configure and update Discovery schedules, monitor daily runs for errors, and troubleshoot issues to ensure reliable CI identification and population.
  • Additionally, the developer will enhance Discovery probes and patterns to support complex infrastructure and cloud environments.
  • They will continuously improve the ServiceNow platform through iterative enhancements, user feedback incorporation, and performance tuning.
  • The developer will customize form layouts, fields, and user interfaces to support data consistency and usability across modules.
  • They will tailor and extend CAB Workbench functionality to support automated workflows and board operations.
  • Furthermore, the candidate will develop and maintain robust REST/SOAP API integrations with external systems.
  • They will manage Scheduled Jobs, Script Includes, Business Rules, and automation scripts for operational efficiency.
  • The developer will customize the Employee Center portal to improve branding, content delivery, and user engagement.
  • Finally, they will design and publish reports and dashboards to support performance tracking and operational transparency.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Relevant ServiceNow training in ITSM, Discovery, and scripting modules.
  • Minimum of 3 years of hands-on experience in ServiceNow development.
  • Proven track record with ServiceNow ITSM modules and Discovery implementation.
  • Experience with form customization, API integration, and dashboard/report creation.
  • Demonstrated experience in troubleshooting platform issues and scripting errors.

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