
Medical Claims Resolution Specialist
2 weeks ago
About the Role:
We are seeking a skilled AR Caller to join our expanding healthcare revenue cycle team.
Key Responsibilities:
- Make outbound calls to insurance companies (US Healthcare process) to follow up on pending claims, review denied or underpaid claims, and take appropriate action for resolution.
- Understand insurance guidelines, medical billing, and AR workflows, document all interactions accurately in the system.
- Meet daily productivity and quality targets, work collaboratively with the billing team to achieve revenue cycle goals.
Required Skills & Qualifications:
- Graduate degree in any field (Life Science / Non-Life Science / Commerce).
- 0–3 years of experience in AR Calling / Medical Billing / RCM, strong communication skills in English (verbal & written), knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage.
- Willingness to work in night shifts (US shifts).
Perks & Benefits:
- Competitive salary + performance incentives, training & skill development programs, career growth opportunities in the healthcare BPO industry, friendly and supportive work culture.
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