Senior Azure Support Manager

2 weeks ago

Mumbai Gurgaon Gurugram Pune, India beBeeAzure Full time ₹ 1,50,000 - ₹ 28,00,000
Job Title: Azure Lead

An opportunity for an exceptional individual to take on a senior leadership role within our organization.

About the Role:

We are seeking a highly skilled and experienced Azure professional to lead our support team. As an Azure Lead, you will be responsible for providing technical guidance, mentoring junior engineers, and overseeing the support operations for various Azure services.

Responsibilities:

  1. Team Leadership:

    • Utilize ITIL processes and incident management frameworks to ensure efficient handling of support activities.

    • Mentor and lead a team of Level 1 and Level 2 engineers, assigning tasks, tracking progress, and ensuring SLA compliance for support tickets.

    • Provide technical guidance to resolve complex issues and optimize workflows.

  2. Technical Oversight:

    • Manage the support operations for applications and pipelines built on Azure Databricks, PySpark, Azure Data Factory, and Azure Function Apps.

    • Oversee the monitoring and maintenance of Azure SQL databases and AKS deployments.

    • Review and debug Python-based scripts and PySpark jobs to resolve incidents and optimize performance.

  3. Incident Management and Escalation:

    • Serve as the escalation point for critical incidents and production issues.

    • Conduct root cause analysis (RCA) for recurring incidents and implement preventive measures.

    • Communicate effectively with stakeholders on incident status and resolution timelines.

  4. Process Optimization and Automation:

    • Identify and implement improvements in support processes to enhance efficiency and reliability.

    • Leverage automation tools to reduce manual intervention and streamline operations.

  5. Collaboration and Stakeholder Management:

    • Collaborate closely with cross-functional teams to ensure alignment and timely issue resolution.

    • Provide regular updates and reports to leadership and stakeholders on support performance metrics.

  6. Documentation and Knowledge Sharing:

    • Develop comprehensive documentation for support processes, incident resolutions, and system configurations.

    • Conduct training sessions and knowledge-sharing workshops for the support team.

  • Azure Cloud Support Manager

    2 weeks ago

    Pune, Mumbai, Gurgaon / Gurugram, India beBeeCloud Full time ₹ 5,00,000 - ₹ 8,00,000

    Senior Cloud Support LeadWe are seeking a highly skilled Senior Cloud Support Lead to join our team.As a Senior Cloud Support Lead, you will be responsible for leading a team of engineers and ensuring efficient handling of support activities. You will provide technical guidance to resolve complex issues and optimize workflows.This role requires strong...

  • Deputy Manager – IT/IS

    1 day ago

    Gurugram, India Senior Full time

    Company Description Senior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive prices. Senior...

  • Deputy Manager – IT/IS

    2 weeks ago

    Gurgaon, Haryana, India Senior Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company DescriptionSenior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive prices.Senior...

  • Azure Devops support engineer

    1 day ago

    Gurugram, India Innova ESI Full time

    Role: Azure Devops support engineer Experience: 4+years Location: Gurugram| Bangalore IMMEDIATE JOINERS ONLY Job Description We are hiring a Cloud Support and DevOps Engineer (Associate L1) with hands-on experience inAzure, Infrastructure as Code (IaC), CI/CD pipelines, and containerized environments. The ideal candidate is proactive, automation-focused, and...

  • Azure Cloud Support Specialist

    2 weeks ago

    Gurgaon, Haryana, India Milliman Full time

    Job DescriptionAbout Milliman MedInsightLeading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industrys most trusted solutions for healthcare intelligence. Our company aims to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services,...

  • Chief Azure Strategist

    1 week ago

    Gurgaon / Gurugram, Pune, Mumbai, India beBeeAzureLead Full time ₹ 1,04,000 - ₹ 1,30,878

    Job SummaryWe are seeking an accomplished Azure Lead to spearhead our team's support operations.About This RoleThis is a high-visibility position that requires exceptional technical expertise, leadership skills, and a passion for process optimization.The successful candidate will lead a team of engineers, oversee the management of complex support operations,...

  • Azure Devops support engineer

    1 week ago

    Gurgaon, Haryana, India Innova ESI Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role: Azure Devops support engineerExperience: 4+yearsLocation: Gurugram| BangaloreIMMEDIATE JOINERS ONLYJob DescriptionWe are hiring a Cloud Support and DevOps Engineer (Associate L1) with hands-on experience inAzure, Infrastructure as Code (IaC), CI/CD pipelines, and containerized environments. The ideal candidate is proactive, automation-focused, and...

  • Senior Azure Engineer

    1 day ago

    Gurugram, India HabileLabs Full time

    About HabilelabsAt HabileLabs Pvt. Ltd., headquartered in Jaipur, we are a premier software product development and IT service provider, dedicated to helping businesses thrive in the digital era. Since 2016, we have been at the forefront of delivering innovative software and IT solutions that transform digital presence, automate processes, and enhance...

  • Junior Azure Support Engineer

    2 weeks ago

    Mumbai, Mumbai Suburban, Navi Mumbai, India R2R Consultants Llp Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Greetings from R2R Consults We are looking for a Junior Azure Support Engineer with experience in IT or cloud support to join our growing team. This role is ideal for candidates eager to grow their skills in Microsoft Azure and contribute to the maintenance and optimization of cloud infrastructure.Key Responsibilities:Respond to first-level support tickets...

  • Azure Lead

    2 weeks ago

    Gurugram, Mumbai, Pune, India Fractal Analytics Full time

    Job DescriptionJob Description:Role Details1. Team Leadership:- Knowledge of ITIL processes and incident management frameworks.- Lead and mentor a team of Level 1 and Level 2 engineers, ensuring efficient handling of support activities.- Provide technical guidance to resolve complex issues and optimize workflows.- Assign tasks, track progress, and ensure SLA...