Global IT Infrastructure Management Lead

4 days ago


Mumbai, Maharashtra, India GM Infotech Full time

We are looking for a skilled IT Infrastructure Management Lead to join our team at GM Infotech in Vasai Mumbai. The estimated salary for this position is ₹25-35 lakhs per annum, based on industry standards.

Job Responsibilities:

  • IT Services/Operations Management:
    • Manage IT service desk globally
    • Implement ITIL frameworks
    • Manage incident and problem management lifecycle for all major incidents
  • IT Infrastructure Management:
    • Manage servers, storages, VM infrastructure, Antivirus, EDR, Backup, Network, office 365 emails, Microsoft Domain, Cisco Email Security, Microsoft WVD, Azure cloud share
  • SLA Management:
    • Establish SLAs with clients
  • Datacenter Management:
    • Supervise datacenter operations
  • Skill Development:
    • Cultivate strong technical skills
    • Develop leadership skills in distributed team building
  • Communication:
    • Establish healthy relations with stakeholders
  • Project Delivery:
    • Timely delivery of projects
  • Coaching and Guiding Team:
    • Coach and guide the team for performance improvement


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