
Ecommerce Operations Specialist
5 hours ago
We are seeking a highly motivated and detail-oriented Sr Compliance Associate to join our team. This role offers an exciting opportunity to work with our business operations team, providing support for various projects and initiatives.
Key Responsibilities:
- Fulfill incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs)
- Maintain defined quality standards
- Provide ideas, collaborate across internal teams and stakeholders for process improvement projects
Requirements:Basic Qualifications:
- Bachelor's degree (preferably in Engineering or Business)
- Advanced computer literacy in Microsoft Office applications, especially MS Excel
- Attention to detail and capability to work on multiple processes
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
- Excellent analytical, problem-solving, and logical reasoning skills
- Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner
- Interest in e-Commerce/Online business
- Passion for innovation, automation, and operational excellence
- Database management and data analysis experience, including knowledge of SQL querying
- Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds
- Ability to write macros in MS Excel aimed at improving processes
A Day in the Life:
A day in the life of a Sr Compliance Associate involves following SOPs, feedback, and guidance to ensure incoming requests are fulfilled with optimal productivity, assured quality, and within set SLAs. You will also support the team and organization in various projects.
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