
Operations Manager
3 days ago
We are seeking a detail-oriented and experienced professional to oversee inventory management, packaging operations, and dispatch processes in our fasteners manufacturing and e-commerce business.
Key Responsibilities:
Store Management:
- Manage receipt, storage, and issuance of raw materials, finished goods, and consumables.
- Maintain accurate stock levels, ensuring proper documentation (GRN, stock register, bin cards, ERP entries).
- Conduct regular stock audits, cycle counts, and reconciliation.
- Monitor slow-moving, excess, or damaged stock and report to management.
- Ensure compliance with FIFO/FEFO methods in stores.
Packaging Management:
- Oversee packaging of fasteners for both bulk industrial supply and e-commerce retail orders.
- Develop and implement standard packaging processes to ensure product safety, durability, and cost-effectiveness.
- Monitor quality of packaging material (boxes, polybags, tapes, barcodes, labels, etc.).
- Coordinate with the production and sales teams for timely order fulfillment.
- Ensure branding, labeling, and barcoding for e-commerce shipments as per platform requirements.
Dispatch & Logistics Coordination:
- Supervise loading/unloading and dispatch of material as per sales orders.
- Coordinate with transporters, courier partners, and warehouse staff for smooth deliveries.
- Prepare and verify invoices, packing lists, and dispatch documents.
- Ensure timely dispatch and track shipments until delivery.
Team Management & Compliance:
- Lead, train, and supervise storekeepers, packaging, and dispatch staff.
- Implement safety standards and housekeeping in store & packaging areas.
- Ensure compliance with company policies, ISO standards, and audit requirements.
The ideal candidate will have strong knowledge of inventory management systems and ERP software, experience in industrial packaging & e-commerce packaging standards, good understanding of supply chain, logistics, and dispatch documentation, and ability to manage a team effectively with leadership and communication skills.
Graduate/Diploma in Supply Chain / Logistics / Mechanical / Industrial Management is required. 5–8 years of experience in stores, inventory, packaging, or dispatch, preferably in manufacturing or e-commerce, is necessary.
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