
Digital Experience Leader
5 days ago
About our Digital Experience Team:
We craft user-centric experiences for digital platforms, supporting workflows for customers, partners and internal teams. Our mission is to simplify complex financial journeys through thoughtful design and seamless digital experiences.
Key Responsibilities:
- Lead design process from research to prototyping
- Design wireframes, user flows and interactive prototypes for web and mobile platforms
- Maintain information architecture and UX documentation
- Collaborate with product managers, developers and tech teams
- Present design concepts to stakeholders and iterate based on feedback
Strategic Challenges:
• Drive strategic differentiation using design thinking and emerging tech to improve adoption.
• Lead user research across micro-personas, using behavioural insights and usability metrics to inform design decisions.
• Build scalable UX systems adapting to user preferences, behaviour and profiles.
Requirements:
- 8+ years of professional experience in UX/design
- Strong digital portfolio with well-documented UX case studies
- Proficiency in Figma, Sketch, Adobe XD, and prototyping platforms
- Bachelor's/Master's degree in Design, HCI, Computer Science, Architecture or equivalent experience
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