Retail Store Director

2 days ago


Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000
Store Leadership Position

The ideal candidate will be responsible for ensuring excellent customer service, maintaining a clean and organized store environment, and providing a smooth professional experience for customers.

Key Responsibilities:
  • Greet and assist customers while attending to their needs.
  • Maintain the store's aesthetic appeal and ensure it meets high standards.
  • Manage inventory effectively, ensuring items are properly logged and available as needed.
  • Handle cash collection and prepare financial summaries with accuracy.
  • Follow up with customers regarding completed orders.
  • Resolve customer concerns and grievances politely and confidently.
  • Collaborate with the operations team to ensure seamless processing of articles and resolve logistical issues.

Requirements:

  • Previous experience in retail or customer-facing roles is preferred.
  • Strong verbal communication skills and ability to engage with customers confidently.
  • A polite, hospitable, and solution-oriented approach to customer service.
  • Basic understanding of managing cash transactions and maintaining financial records.
  • Ability to work effectively in fast-paced environments and handle multiple tasks simultaneously.
  • A proactive and positive attitude towards resolving customer issues and ensuring smooth store operations.


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