
Computer Hardware Specialist
2 days ago
Job Opportunity:
We are seeking a skilled Desktop Support Specialist to provide technical support for desktops, laptops, and peripherals. The ideal candidate will have strong hands-on experience with Microsoft Outlook troubleshooting, proficiency in Windows OS configuration and installation, and working knowledge of ticketing tools.
- Main Responsibilities:
- Provide technical support for desktops, laptops, and peripherals
- Troubleshoot and resolve issues related to Microsoft Outlook
- Install, configure, and maintain Windows OS and basic software applications
- Use ticketing tools to log, track, and close IT support tickets
- Perform system upgrades, patches, and hardware/software installations
- Maintain asset records and ensure proper documentation of support tasks
Key Skills Required:
- Strong problem-solving skills with ability to troubleshoot complex technical issues
- Proficiency in Windows OS configuration & installation
- Working knowledge of ticketing tools like ServiceNow or Remedy
- Basic understanding of hardware and network troubleshooting
- Good communication and interpersonal skills
- Ability to handle and prioritize multiple tasks
Eligibility Criteria:
- Graduation in any stream (B.A., B.Sc., B.Com., B.Tech, etc.)
- Minimum 1.5 years of relevant desktop support experience
- Candidates with immediate or short notice joiners preferred
About the Role:
This is an exciting opportunity to work on improving our organizational systems and contributing to the growth and success of our company.
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