Digital Transformation Specialist

2 days ago

Indore, Madhya Pradesh, India beBeeEcommerce Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Digital Business Development Manager

Job Description:

We are seeking a customer-focused Digital Business Development Manager to drive our e-commerce strategy and enhance customer experiences. This role involves streamlining all digital activities, forecasting sales, and resolving conflicts to grow the business through positive customer interactions.

Key Objectives:

  • To foster long-term consumer relationships and loyalty
  • Coordinate with the E-Commerce Manager in planning promotional offers and product discounts to boost sales and engagement
  • Organize digital marketing campaigns and online store operations to increase brand visibility and customer satisfaction

Responsibilities:

  • Manage and optimize online platforms and websites to improve user experience and conversion rates
  • Oversee digital marketing efforts, including social media, email marketing, and content creation to engage customers and promote products
  • Analyze customer inquiries and feedback to inform product development and improve customer support
  • Develop and maintain strong relationships with clients and stakeholders to understand their needs and preferences
  • Ensure prompt and effective resolution of customer complaints and issues

Required Skills and Qualifications:

  • Excellent written and verbal communication skills to effectively collaborate with teams and stakeholders
  • Proficiency in digital marketing tools, analytics software, and e-commerce platforms
  • Strong organizational and time management skills to prioritize tasks and meet deadlines
  • Able to work collaboratively with cross-functional teams to achieve business objectives
  • Ability to handle multiple projects simultaneously and adapt to changing priorities

Benefits:

This role offers opportunities for professional growth and development, as well as a competitive salary and benefits package.

Preferred Education: Any Graduate or Post Graduate degree in a relevant field such as Business Administration, Marketing, or Computer Science.

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