Financial Services Operations Associate
4 days ago
Job Overview: Genpact is seeking a highly motivated and detail-oriented Process Associate to join our Wealth Management team. As a key member of our operations unit, you will be responsible for delivering high-quality services to our clients and contributing to the overall success of the team.
Key Responsibilities:
- Work closely with clients to manage their Super accounts, including opening and closing accounts, processing contributions and withdrawals, and maintaining account details.
- Interpret client requests accurately and efficiently, ensuring seamless communication and resolution.
- Collaborate with internal stakeholders to escalate and resolve complex issues.
- Develop and maintain strong relationships with internal customers, providing exceptional service and support.
Requirements:
- Bachelor of Commerce (B.Com) degree or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and fast-paced environment.
- Quick learner with a strong ambition to succeed.
- Good Excel skills.
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