Financial Services Operations Associate

4 days ago


Gurgaon, Haryana, India Genpact Full time

Job Overview: Genpact is seeking a highly motivated and detail-oriented Process Associate to join our Wealth Management team. As a key member of our operations unit, you will be responsible for delivering high-quality services to our clients and contributing to the overall success of the team.

Key Responsibilities:

  • Work closely with clients to manage their Super accounts, including opening and closing accounts, processing contributions and withdrawals, and maintaining account details.
  • Interpret client requests accurately and efficiently, ensuring seamless communication and resolution.
  • Collaborate with internal stakeholders to escalate and resolve complex issues.
  • Develop and maintain strong relationships with internal customers, providing exceptional service and support.

Requirements:

  • Bachelor of Commerce (B.Com) degree or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic and fast-paced environment.
  • Quick learner with a strong ambition to succeed.
  • Good Excel skills.


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