Financial Operations Associate
7 days ago
About the Opportunity
We are seeking a skilled Financial Operations Associate to join our team in Gurgaon. In this role, you will be responsible for ensuring client instructions are dealt with accurately and in a timely manner.
Your key responsibilities will include:
- Ensuring that work allocated to you is completed in an accurate and timely manner.
- Updating member records in accordance with written procedures and direction given by your supervisor.
- Issuing routine correspondence using standard templates to the member, ensuring that all legal and compliance requirements have been satisfied.
- Ensuring that Quality and Productivity standards are adhered to.
- Liaising with internal departments to ensure priority work gets completed in time.
- Handling mailbox and folder queries.
- Identifying and raising process improvement ideas and customer experience improvement ideas through WITS Programme.
- Generating required reports and Statements as per the procedures.
- Maintaining compliance with confidentiality in handling client sensitive information.
We are looking for someone with a strong understanding of mutual funds and other financial products offered in the UK financial services market. You should also have good communication skills, a customer-centric approach, and the ability to work well as a team player.
We offer a comprehensive benefits package, value your wellbeing, and support your development. We're as flexible as we can be about where and when you work, finding a balance that works for all of us.
About FRI FIL India Business and Research Services Private Limited
We're proud to have been helping our clients build better financial futures for over 50 years. We're committed to making you feel motivated by the work you do and happy to be part of our team.
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