
Clinical Service Coordinator
3 days ago
Clinical Experience Coordinator
Overview of the Role:We are seeking a dedicated and experienced professional to manage the delivery of clinical services, ensuring optimal matches between clients and our network of therapists.
This position serves as the primary liaison between clients and our therapists, promoting positive experiences for all parties involved through efficient coordination and communication.
Main Responsibilities:- Client Management:
- Conduct initial consultations with new clients to understand their needs and preferences
- Administer and track assessment tools and scales to inform matching decisions
- Analyze client feedback to identify areas for improvement in service delivery
- Guide clients through the therapist selection process, ensuring informed choices
- Therapist Coordination:
- Maintain regular communication with empaneled therapists to ensure smooth partnerships
- Facilitate collaboration among internal and external stakeholders to enhance documentation and process efficiency
- Administrative Duties:
- Record and maintain detailed logs of client-therapist interactions
- Manage email communications and documentation related to client services
- Support business development initiatives by contributing to marketing and content creation activities
We're looking for someone who:
- Demonstrates strong organizational and interpersonal skills
- Has a genuine interest in understanding therapeutic relationships and dynamics
- Possesses excellent written and verbal communication skills
- Is adaptable and able to learn new tools and platforms quickly
- Master's degree in Psychology (required)
- 1-3 years of relevant experience in mental health or a related field
- Strong analytical mindset with attention to detail
- Tech-savvy and comfortable learning new software
- Excellent communication and interpersonal skills
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