
Warehouse Operations Retail Team Lead
2 days ago
About the Role
We are seeking an experienced professional to lead our warehouse operations retail team. As a key member of our organization, you will be responsible for managing retail and last mile delivery functions for e-commerce brands or platforms.
Key Responsibilities
- Oversee entire retail operation and warehouse management.
- Ensure strong SOP adherence.
- Coordinate between stores and warehouse teams for smooth operations.
- Negotiate and handle day-to-day logistics and last mile delivery operations with third-party operators.
- Invoice and E-waybill processing.
- Transporter billing and invoice reconciliation.
- Analyze store inward, outward, and identify root causes of issues.
- Inspect goods for damages and discrepancies, and report any issues.
- Short inventory received at stores and vice versa.
- Inventory closing of any inventory movement between stores and warehouses.
- Take follow-ups with stores, logistics, and other teams.
- Maintain MIS reports and circulate to respective departments.
- Lead the core warehouse operations retail team.
- Perform daily, weekly, and monthly reviews and analyses using operational metrics and reports.
Requirements
- Experience handling at least 80 stores' warehouse day-to-day operations.
- Proficiency in Microsoft Excel and Google Sheets.
- Strong people management and cross-functional team communication skills.
- Familiarity with ERP/WMS systems is an added advantage.
- Excellent communication and customer service skills.
The Ideal Candidate
- Has general retail knowledge including tracking and achieving KPIs.
- Is proficient in Microsoft office (Excel, PowerPoint).
- Can adapt quickly to new situations and utilize their skills effectively.
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