ServiceNow Solution Designer

1 day ago

Gandhinagar, Gujarat, India beBeeSolutionDesigner Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
ServiceNow Solution Designer

As a ServiceNow solution designer, you will be responsible for developing and implementing solutions on the ITSM/ITOM modules using best practices. You will collaborate with cross-functional teams to understand business requirements and possible solutions.

The ideal candidate will have experience designing and configuring core and custom applications, as well as designing and maintaining workflows, flow designs, scripts, UI design, ACL and business rules.

You will also be responsible for designing and maintaining notifications, UI pages, UI Macros, Script includes and Formatters.

A working knowledge of ServiceNow ITSM/ITOM integrations using out of the box spokes or APIs is essential.

In addition, you will develop reports and dashboards using core ServiceNow functionality, load, manipulate and maintain data between ServiceNow and other systems, and develop and maintain clear and concise technical and process documentation.

Key Responsibilities:

  • Develops solutions on the ITSM/ITOM modules using best practices
  • Collaborates with cross-functional teams to understand business requirements and possible solutions
  • Takes ownership of complex business requirements and works them to completion
  • Takes ownership of incident queue and works on remediation to completion
  • Works closely with the ServiceNow functional team and external development partners to build requested items

Technical Requirements:

  • Experience designing and configuring core and custom applications
  • Designing and maintaining workflows, flow designs, scripts, UI design, ACL and business rules
  • Designing and maintaining notifications, UI pages, UI Macros, Script includes and Formatters
  • Working knowledge of ServiceNow ITSM/ITOM integrations using out of the box spokes or APIs

Soft Skills:

  • Effective communication skills with both non-technical and technical audiences (verbal and written)
  • Excellent Interpersonal skills to work with project team members collaboratively
  • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Certifications:

  • SPM Implementer Certification
  • ServiceNow Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Agile Implementer Certification

Preferred Qualifications:

  • ITIL V3/V4 foundation certification
  • CAD, CSA, Implementation Specialist ITSM

About the Opportunity:

This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our organization.

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