
Technical Support Specialist
3 days ago
- Thoroughly review MQ specification documents to ensure completeness and adherence to new business application requirements.
- Validate MQ configuration requests against existing configurations to identify inconsistencies and areas for improvement.
- Implement configuration changes to the MQ Listener, ensuring seamless integration with existing infrastructure.
- Utilize configuration tooling (FYC) to streamline and automate the configuration process.
- Deploy updated configuration artefacts to requesting business applications, guaranteeing efficient and reliable system performance.
- Collaborate with clients to provide support, resolve issues, and validate requirements within their specific areas of responsibility.
- Contribute expert input to enhance the configuration tooling infrastructure, proposing innovative solutions to improve functionality and efficiency.
Key Responsibilities:
- MQ Configuration Management
- Technical Support and Troubleshooting
- Infrastructure Integration
- Process Automation
- Client Collaboration
- Infrastructure Enhancement
Requirements:
- Excellent analytical and problem-solving skills
- Strong technical knowledge of MQ and related infrastructure
- Experience with configuration tooling (FYC)
- Collaboration and communication skills
- Ability to work in a fast-paced environment
Benefits:
- Opportunity to work on complex technical projects
- Collaborative and dynamic work environment
- Professional development and growth opportunities
Other Opportunities:
- Participate in innovation projects to improve infrastructure and processes
- Collaborate with cross-functional teams to drive business outcomes
Keyword: Technical Specialist
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