Business Process Improvement Associate

5 days ago


Hyderabad, Telangana, India beBeeProcessImprovement Full time ₹ 8,64,000 - ₹ 10,12,000

Job Overview:

We are inviting applications for a Business Process Improvement Associate. In this position, you will be responsible for identifying areas requiring operational adaptation and improvement to drive business excellence.

  • Respond to customer queries and concerns in a timely and professional manner
  • Provide support for data collection to enable recovery of accounts for end users by working closely with cross-functional teams
  • Maintain a deep understanding of client processes and policies to deliver exceptional service
  • Reproduce customer issues and escalate product bugs to ensure prompt resolution

Responsibilities:

You will demonstrate innovation and intuition in identifying opportunities for process improvement. You should be able to work well both independently and within the context of a larger collaborative environment.

Requirements:

  • Minimum qualifications: Graduate from any discipline; Freshers are eligible
  • Preferred qualifications: Previous experience in a customer-facing role, analytical skills with a customer-centric approach; Excellent proficiency in written English with a neutral accent

Work Environment:

We value respect, integrity, customer focus, and innovation in our dynamic work environment. For more information, please visit our website.



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