Insurance Efficiency Expert

3 days ago

Solapur, Maharashtra, India beBeeInsurance Full time ₹ 5,00,000 - ₹ 10,00,000

Job Title: Insurance Operations Specialist

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This exciting opportunity offers a Term Insurance role, where you will manage post-payment customer journeys by overseeing documentation, medical scheduling, and verification processes. You will work closely with insurers to improve operational efficiency, ensuring timely case issuance and high first-time right rates.

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To excel in this position, you will need:

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  • Strong written and verbal communication skills for effective stakeholder management and customer engagement.
  • A basic understanding of insurance underwriting principles and decision-making processes.
  • The ability to handle customers professionally, including those requiring difficult conversations.
  • Proven experience in managing multiple stakeholders to drive case progression.
  • Minimum 1+ years of experience in insurance operations.
  • Proficiency in Microsoft Excel for data analysis and reporting.
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You will be responsible for achieving monthly issuance targets while minimizing turnaround times. Your contributions will have a direct impact on improving operational efficiency and driving business growth. We offer a dynamic and supportive work environment that fosters professional development and growth.

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Main Responsibilities:

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  • Ensure smooth post-payment customer journeys through effective case management.
  • Connect with customers via calls and emails to update them on next steps and pending requirements.
  • Collaborate with stakeholders to ensure timely case issuance.
  • Drive business growth through process improvements and operational efficiencies.
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Benefits:

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  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Professional development opportunities through training and mentorship programs.
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Requirements:

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  • Strong written and verbal communication skills.
  • Basic understanding of insurance underwriting and decision-making processes.
  • Ability to handle customers patiently, including difficult conversations.
  • Proven stakeholder management skills to push cases forward.
  • Minimum 1+ years of experience in Insurance operations.
  • Basic computer and Excel skills.
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By joining our team, you will have the opportunity to grow professionally and contribute to driving business success. Apply now and take your career to the next level

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