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Strategic Process Optimizer
2 weeks ago
We are seeking a proactive and analytical professional to support the design, execution, and optimization of business processes, tools, and initiatives.
Main Responsibilities:- Map and document business processes across departments.
- Collect, analyze, and report data for management dashboards (Power BI, Excel, CRM tools).
- Evaluate and test new technology platforms (CRM, automation tools, vendor portals, etc.) and prepare business cases.
- Track progress of ongoing projects and backlogs, ensuring timely updates and follow-ups with stakeholders.
- Prepare presentations, reports, and SOPs for management and club-level communication.
- Coordinate with teams during rollouts of new systems, incentives, or policies.
- Provide day-to-day analytical and operational support to the Business Architect.
- Strong analytical & problem-solving ability.
- Proficiency in Excel/Google Sheets; familiarity with Power BI, Tableau, or data visualization tools is a plus.
- Working knowledge of CRM systems, automation tools, or ERP software preferred.
- Strong written and verbal communication skills.
- Ability to work independently, manage deadlines, and coordinate with multiple teams.
- Detail-oriented with a process-driven mindset.
- Bachelor's degree in business, Commerce, Economics, Data Analytics, IT, or related field.
- 4–5 years of relevant work experience in business analysis, process design, project management, or related functions.
- Passion for the health, wellness, or fitness industry is a plus.