
Technical Specialist
1 week ago
Job Overview
We are seeking a skilled and detail-oriented technical specialist to support the implementation and ongoing maintenance of our billing, revenue, and configuration modules. The ideal candidate will have experience in technical roles with a strong foundation in SQL for data queries and analysis, proficiency in Python for scripting, automation, and data handling.
Key Responsibilities:- Platform Implementation: Assist in designing, configuring, and deploying the Zuora platform to meet business requirements.
- System Maintenance: Provide ongoing technical support for the platform, addressing issues, performing updates, and optimizing performance.
- Integration Support: Collaborate with integration teams to ensure smooth connections between the Zuora platform and enterprise systems, such as ERP, CRM, and payment gateways.
- Customization: Develop and maintain custom workflows to automate business processes within the platform, enhancing functionality and efficiency.
- Report Writing: Create and maintain reports to provide insights and support decision-making for the team.
- Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
- Data Management: Use SQL and Python to analyze, transform, and manage data flows between the Zuora platform and other systems.
- Revenue Automation: Support automation and accurate reporting within the Zuora Revenue module to comply with ASC 606 and other revenue recognition standards.
- Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of the Zuora tools.
- 7+ years of experience in technical roles, with at least 4+ years working with the Zuora applications.
- Expertise in at least two of the three Zuora applications: Billing, Revenue, and CPQ.
- Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
- Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.
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