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Luxury Jewelry Client Relationship Manager
3 weeks ago
As a key player in the luxury jewelry industry, we are seeking an exceptional Customer Support professional to join our team.
The ideal candidate will possess excellent communication skills, a customer-centric approach, and a proactive attitude.
This role is perfect for those who thrive in fast-paced environments, enjoy problem-solving, and are passionate about delivering outstanding customer experiences.
Key Responsibilities:
- Manage client interactions through multiple channels, ensuring timely and professional responses.
- Maintain accurate records of client communications, orders, and feedback.
- Collaborate with sales, marketing, and production teams to resolve client queries and drive business growth.
What We're Looking For:
- 2-4 years of experience in CRM, luxury retail, or a similar field.
- Strong proficiency in CRM tools and MS Office.
- Excellent interpersonal and communication skills.
Why This Role Matters:
- Contribute to enhancing customer journeys and loyalty programs.
- Work with high-value clientele and contribute to business growth.
- Develop your skills in a collaborative and growth-oriented environment.
