Telecommunications Representative

4 weeks ago

Mohali, Punjab, India Desh Bhagat University Full time
Telecaller Job Summary

Desh Bhagat University is a leading private North Indian University with campuses in Punjab, offering a wide range of courses in Nursing, Dental, Architecture, Pharmacy, Management, and Engineering. We are seeking a talented Telecaller to join our team and provide information about our courses and assist students in the admission process.

Key Responsibilities:

  • Make outbound calls to potential students to provide detailed information about our courses and admission process
  • Answer incoming calls and respond to inquiries or direct them to the appropriate department
  • Maintain a database of prospective students and regularly follow up to convert leads into admissions
  • Meet or exceed daily, weekly, and monthly targets for the number of calls made and students enrolled
  • Build and maintain good rapport with potential students through effective communication and persuasion skills
  • Assist students in the admission process by guiding them through the necessary documentation and requirements
  • Stay updated with the latest information about our courses, admission deadlines, and scholarship opportunities
  • Collaborate with the admissions team to organize and participate in recruitment events and fairs
  • Provide feedback and suggestions to improve the effectiveness of the telecalling process

Requirements:

  • Excellent communication and interpersonal skills
  • Strong convincing abilities and a persuasive attitude
  • Proficiency in telecalling techniques and sales strategies
  • Effective time management and organizational skills
  • Highly motivated and target-driven
  • Minimum 12th grade completed

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