Commercial Real Estate Specialist

22 hours ago

Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 14,50,000

As a valued member of our team, you will unlock a brighter future in commercial real estate, skilled trades, or technology.

Key Responsibilities:
  • Provide exceptional customer service to visiting customers, offering help and advice when needed.
  • Communicate effectively with tenants through various channels, including telephone, email, and face-to-face interactions.
  • Investigate and resolve tenant issues, ensuring their concerns are addressed promptly.
  • Handle tenant complaints and crises, such as security or technical issues, with professionalism and tact.
  • Maintain accurate records of discussions and correspondence with tenants.
  • Produce written information for tenants using computer software packages.
  • Analyze tenant service reports, identifying areas for improvement.
  • Develop feedback and complaint procedures for customers.
  • Collect customer feedback and collaborate with the Property Manager to implement remedial actions.
  • Perform assigned tasks by the Property Manager to maintain and operate the property at an optimal level.
Requirements:
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills.
  • Proficiency in computer software packages.
  • Attention to detail and organizational skills.

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