Senior Systems Infrastructure Specialist

4 weeks ago


Cochin, Kerala, India Empress InfoTech Full time
Empress InfoTech System Engineer L2/L3 Job Description

We are seeking a highly skilled Systems Engineer with expertise in Windows Servers, Web, and Database environments across on-premises and cloud platforms.

Key Responsibilities:
  • Provide technical support to a diverse, global customer base.
  • Troubleshoot Windows servers, desktop, and database environments to identify and resolve technical problems.
  • Ability to explain complex technical concepts in a clear and concise manner.
  • Skilled in prioritizing and escalating customer issues based on their severity.
  • Collaborate with cross-functional teams to resolve complex problems and escalate issues as necessary.
Requirements:
  • Minimum 2+ years of experience at L2/L3 levels in Windows Servers, IIS web Servers, and MS SQL Server.
  • Proficiency in configuration and troubleshooting of Windows Servers.
  • Experience in configuring, maintaining, and troubleshooting IIS web Servers and application hosting.
  • Experience in MS SQL Server database installation, configuration, and maintenance.
  • Familiarity with scripting languages like PowerShell, Bash, or Python.
  • Experience in working with software systems hosted on public cloud platforms such as Azure and AWS.

Apply now by emailing your application to hr@empressinfotech.com with the subject line "System Engineer L2/L3." Attach your resume, along with relevant experience, current location, notice period, and current remuneration and salary expectations.



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